Not all shipping carriers are trustworthy, and your packages can get lost during delivery. If you are one of the Amazon sellers and do your best to deliver the product to your customer, you will still have to face this situation sometimes.
So, where does the problem lie? What should the seller do with complaints about delivery? But, on the other hand, the dealer is convinced that the box has already been delivered to you. Imagine this: you’ve purchased one of Amazon’s products, yet days and weeks have passed, and your AMZ package never arrived.
3 FBA: let Amazon take the responsibility.1 What should the seller do with complaints about delivery?.Since we specialise in used, pre-owned, or open box products, we can't predict future availability for any specific item, so check back often and order quickly.
Since each item at Amazon Warehouse is unique due to its nature, we unfortunately will be unable to replace any item with its exact same condition, but we might have a similar item in stock, so don’t forget to check! Your inventory keeps changing, is this normal? Just like with any Amazon purchase you make, if you are unsatisfied with the product for any reason, you can return the item in accordance with Amazon's Returns Policy. Your Amazon Warehouse purchases are covered under Amazon's Returns Policy. How can I return my product if I am not satisfied? Missing parts are shown under individual item description. The item may be missing some valuable accessories, components or spare parts, and it may not be used until those parts are purchased separately. Signs of usage can include scratches, dents, and worn corners or edges. The item may have cosmetic damages on it or show other signs of previous use. Item may arrive with damaged packaging or be repackaged. Used - Acceptable: An item may have clear signs of usage but still serves its main function. Missing accessories are shown under individual item description. The item may be missing some valuable accessories and it may not be used until those accessories are purchased separately. It may have minor cosmetic damage, such as a small scratch. The item may arrive with damaged packaging or be repackaged. Used - Good: An item in good condition that may show wear from moderate use and fully functions. It may arrive with damaged packaging or be repackaged and could be missing some non-essential accessories. The item may have minor cosmetic imperfections. Used - Very Good: An item in very good condition that may have seen limited use and fully functions. The item fully functions, and all its essential accessories are complete. Used - Like New: An item in perfect working condition, the packaging may bear some damage. Depending on the item condition, you will find that some items have even deeper discounts. We provide all the detailed information on the product condition right on the product detail page, to help you make your decision. Since each item is unique, we use detailed descriptions to help you better understand the item condition, by describing its appearance, functional qualities, accessories and packaging condition. How can I understand a product's condition? Based on our quality check, each item will be assigned one of the four evaluations to describe its overall condition: “Like New”, “Very Good”, “Good”, and “Acceptable”. We also inspect our products for missing accessories and packaging damage. We thoroughly test the functional and physical condition of each item and give the product a specific grade before selling it. How do you evaluate a product's condition?Īll of our products go through a quality check by us prior to being sold. Looking for great discounts on some of your favourite items? Discover Amazon Warehouse used offers via our Storefront, search bar, or on product detail pages. For each used product we sell, we thoroughly test the condition of the item and provide detailed descriptions to make it easier for you to make a decision. With all the benefits of Amazon fulfilment, customer service, and returns rights, we provide discounts on used items for customer favourites: such as smartphones, laptops, tablets, home & kitchen appliances, and thousands more. Amazon Warehouse Deals Frequently Asked QuestionsĪmazon Warehouse offers great deals on quality used, pre-owned, or open box products.
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